Privacy Policy
We highly value your privacy and will only collect and use your personal data in accordance with the provisions of this statement. Details are as follows:
1. Principles of Information Collection and Retention
- Information Collection Principle: We will only collect your personal information when it is necessary to provide you with services or directly related to the transaction process.
- Information Retention Principle: Your personal information will only be retained for the period necessary to comply with legal regulations or achieve the purpose of information collection.
You may browse our website anonymously at any time without providing any personal information. Without logging into your account, we cannot identify you, and your browsing activities will be strictly kept confidential.
We sincerely welcome your feedback and suggestions. If you have any relevant comments, please contact us at service@mail.jinkishop.com.
2. Personal Data Collection
We will not sell, share, or trade the collected personal data of customers to any third party. Personal data collected online will only be used internally within our group for designated business purposes.
When you register an account with our company, we will collect the following basic information:
- Name
- Shipping Address
- Email Address
- Phone Number
- Date of Birth
- Gender
3. Scope of Personal Data Use
The personal data we collect will be used for the following purposes:
- Delivering the goods you purchased;
- Synchronizing your order delivery status with you and providing customer support services;
- Sending you product-related information;
- Processing your order requests, or providing corresponding services and information through the official website according to your needs;
- Account management, verification and processing of online payment transactions, review of website download content, and identification of website users and statistics of their behaviors;
- Sending you product or service information that we believe meets your needs, unless you explicitly refuse.
To ensure the smooth delivery of goods, we may provide your name, shipping address, and other necessary information to cooperating third parties such as courier companies and suppliers.
Friendly Reminder: Courier companies may require you to provide your ID number to complete internal customs inspection procedures and ensure the smooth export of goods.
4. Order Information Management
We will retain your order-related information. For information security reasons, we cannot directly retrieve it for you. You can log in to your personal account to view and verify order details, and manage your personal shipping address, bank information, and subscribed newsletters.
You are responsible for maintaining the confidentiality of your personal account information and password, and are strictly prohibited from disclosing them to unauthorized third parties. Our company shall not be liable for any information leakage or abnormal account use caused by improper password protection.
5. Personal Data Security
Our company promises to strictly keep all collected personal data confidential and will ensure information security through the following measures:
- Strictly restrict access to personal data, authorizing only relevant staff to access it within the scope of their responsibilities;
- Continuously maintain and upgrade the technical protection system to prevent unauthorized access to computer data;
- When personal data is no longer useful, it will be destroyed in a secure and compliant manner.
Our company uses the 128-bit end-to-end Secure Sockets Layer (SSL) protocol to process your financial information. This technology is extremely difficult to crack and is currently recognized in the industry as a high-level information security protection measure.
6. Personal Data Disclosure
Except for partners and relevant third parties that provide necessary services for our website, our company will not share your personal information with any other organization.
Under the following special circumstances, our company may disclose personal information in accordance with the law:
- When there is reasonable grounds to believe that information disclosure will help prevent serious threats to personal safety or health;
- To cooperate with law enforcement agencies in the lawful performance of their duties.
If you believe that our company has violated this Privacy Policy, you may send an email to service@mail.jinkishop.com to provide feedback.
7. Changes to the Privacy Statement
Our company reserves the right to modify and update this Privacy Statement at any time. Relevant changes will be announced through website notifications and other means.
8. Privacy-Related Complaints
If you have any objections to our company's handling of customer privacy or the results of your complaint handling, you may contact us by sending an email to service@mail.jinkishop.com.